Insurance Claims

Just one call handles it all

The easiest way to handle insurance claims is to let us do it for you. We have direct lines into the insurance companies glass departments, and we can get the work authorized quickly. Have your policy info in hand (found on your proof of insurance) when you call one of our professionals, and we can file the claim and set up your appointment in a single phone call.

How glass insurance claims works

Automobile insurance is divided into two types: Collision and Comprehensive. Glass damage is covered by the Comprehensive portion. When you have glass damage, you make a claim against your comprehensive policy, and the insurance company pays the glass shop for a portion of the repair bill. Because it’s not a collision, a glass claim does not make you a “higher risk” driver and usually will not affect your insurance rates.

Every insurance company has different policies, see your insurance agent for specific details about your policy.

Making glass claims

Very few insurance companies process their own glass claims. When you call in, you get routed to a third-party call center that processes the claims paperwork. Some of those third party companies are owned by or have a financial agreement with a glass company. The third party may try to get you to go to their own shop. Sometimes they even try scare tactics by saying they won’t guarantee any other glass shop’s work.


Your deductible is set by your insurance agent when you buy your policy – You get a lower insurance premium in exchange for agreeing to pay the first portion of every claim.

Our low cash price alternative

If your policy doesn’t cover glass damage or you have a high deductible, our low cash price is your answer. Bring your vehicle to us to take advantage of our superior work and affordable prices. We work very hard to keep our overhead low and pass the savings on to our customers.